Support Centre

Frequently Asked Questions

Does Furniture Wizard offer a pickup service? 

Furniture Wizard is a purely online furniture retailer, supported by warehouses in VIC, NSW and QLD, but we do not operate a retail outlet currently.

Can you offer a bulk discount?

We are already a volume-business and we cannot offer bulk discounts unless your order exceeds 5 or more units. If you are interested in a bulk purchase, please contact us and we will produce a quote.

How long will it take to ship my item?

Shipping times can vary. Please refer to the Shipping Guide.

Need assistance with your purchase or something else?

Please contact us here and our support team will be glad to assist. You should expect a response within 2 business days for most enquiries.

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