Afterpay is an interest-free payment method that you can use to complete your furniture purchase at Furniture Wizard. With Afterpay, you can split your purchase over 4 equal installments that are due each fortnight. Here's how it works:
Select the Afterpay Payment Option at Checkout
When you're ready to buy, simply choose Afterpay as your payment option during checkout. You must be over 18 years of age and live in Australia.
Choose How to Pay Your Installments
Afterpay then splits your purchase over four equal installments due every fortnight. Nominate the debit card or credit card you want to use. The total purchase limit is $800 using a debit card or $1,200 using a credit card.
Receive Instant and Secure Approval
No long forms or detailed personal information. Afterpay simply uses your nominated bank card to process your application on the spot.
Enjoy your purchase!
Your order will be shipped immediately. Afterpay will remind you when payments are due and will process your payments automatically. Next time you shop with us using Afterpay, we’ll have all your details saved and ready to go!
What is Afterpay
Afterpay is a new payment option available for Furniture Wizard customers. Afterpay allows customers residing in Australia to have their Furniture Wizard order shipped to them as per normal and pay for their order over four equal instalments, interest-free.
Why is Furniture Wizard introducing this new payment option?
Afterpay is being introduced as another payment option, allowing you to order and receive items straightaway, without having to wait until you can pay in full for the order. Afterpay is a great alternative to traditional layby arrangements. Using Afterpay means you can pay your order off over four instalments, plus you can secure items before they sell out.
Is Afterpay exclusive to Furniture Wizard?
No, Afterpay is a service provided by Afterpay Pty Ltd, which is a third party service provider also used by many other leading retailers in Australia.
Who can use Afterpay?
Afterpay is available as a payment option if you:
- To be over 18 years of age
- An Australian residential address
- Have a valid and verifiable email address and mobile number and
- Use an Australian credit or debit card to make the purchase
What will Afterpay cost me?
You will not pay anything extra when you choose to use Afterpay as your payment option, You will pay your instalments directly to Afterpay in accordance with the payment schedule Afterpay will send to you via email. If a payment is due but not received by Afterpay in accordance with their payment schedule, late payment fees will apply (see the Afterpay website here for more details). In addition, because an Afterpay account is linked to your credit or debit card, standard card fees and charges may be applicable. You should refer to your card issuer's terms and conditions for full details of these.
What Furniture Wizard products can be paid for using Afterpay as the payment method?
Afterpay is available on the entire range of Furniture Wizard products displaying the Afterpay logo. If the Afterpay logo is not displayed, it means the product is not available to purchase using the Afterpay payment option.
If any item in your cart is not eligible for Afterpay, you can still pay with any of our other convenient payment options. Alternatively, you can remove the ineligible items from your cart to proceed with payment by Afterpay.
Is there a minimum spend for Afterpay?
Yes, the minimum order value (including delivery) for Afterpay is AUD$50
Is there a maximum spend for Afterpay?
Yes, the maximum order value (including delivery) for Afterpay is AUD$1,200.
How are the Afterpay instalments calculated?
The Afterpay instalments quoted on a product represent 1/4 (25%) of that product's current price excluding any delivery charges that may be applicable.
Delivery costs will be added into the quoted instalment rate payable when you have selected your preferred delivery method at checkout, and have selected Afterpay as your preferred payment option.
Where can I find out more about Afterpay?
The Afterpay website provides a very comprehensive list of FAQs at: www.afterpay.com.au/faqs. If you still can't find out what you need here, contact Afterpay directly by emailing [email protected] or calling 1300 100 729.
Do I need to register with Afterpay prior to making my first Afterpay purchase with Furniture Wizard?
No, you simply need to choose Afterpay as your payment method at checkout. You will need to create an Afterpay account during checkout, but only the first time that Afterpay is used.
Will I need to fill out a credit application form to use Afterpay?
No, because your Afterpay account will be linked to your nominated credit or debit card that has already been approved via your chosen credit/banking provider.
How do I select to pay using Afterpay?
Simply choose Afterpay as your payment option at the checkout
For customers using Afterpay for the first time, you will need to provide payment details as usual to complete your purchase. However, once your first Afterpay order is approved by Afterpay and you activate your account by choosing a password, your Afterpay account will be created and you will be able to make more purchases using Afterpay by simply entering your Afterpay log in details upon checkout.
How long does it take for payment via Afterpay to be approved?
Assuming you meet all of the necessary criteria (noted below) and you don't already have too many outstanding Afterpay orders, the approval process is instant.
Will I always be approved by Afterpay?
No, you may be declined if you have too many outstanding orders with Afterpay or in accordance with Afterpay’s terms and conditions. You will need to make some payments towards some of your previous Afterpay purchases (by logging into your Afterpay account and selecting "Pay Now") before trying to make another purchase using Afterpay. If you do not believe this to be the reason for being declined, or you make payments to Afterpay and are still declined, you will need to contact Afterpay directly by sending an email to [email protected] or by calling 1300 100 729.
Can I pay for products on backorder or pre-order using Afterpay as the payment method?
Afterpay cannot be used to pay for products on backorder or pre-order because the availability of these items cannot be guaranteed. You can still purchase these items using our other convenient payment options
When will my Furniture Wizard order (paid for using Afterpay) be sent to me?
When you pay for your Furniture Wizard order using Afterpay, your order will be released for processing and dispatch as per any other order paid for in full at the time of order (eg. by credit card) and you can expect to receive your Furniture Wizard order according to the delivery estimate on the product page.
Can I split an order to pay some by Afterpay and the rest by some other means? (eg. credit card)
No, you cannot split your payment for one order over Afterpay and any other payment method. You would need to place two separate orders – one to be paid for via Afterpay, and the other to be paid for by whatever other payment option you wish to use (e.g. credit card or Paypal).
Who should I contact if I have any questions about my Afterpay account?
You can first review Afterpay's own "frequently asked questions" on their website at www.afterpay.com.au/faqs. If you require further assistance about your Afterpay account you can contact Afterpay directly by sending an email to [email protected] or by calling 1300 100 729.
How can I view my Afterpay payment schedule?
The payment relationship is between you and Afterpay, and at any time you can log into your Afterpay account to see your payment schedule and make a payment before the due date if you wish. Otherwise Afterpay will automatically deduct the instalments from your credit or debit card every fortnight.
How will I know when I need to pay my further three instalments?
Upon placing an order with Furniture Wizard using Afterpay as your payment method, you will be sent an email from Afterpay showing your payment schedule.
Can I cancel or change an order paid for using Afterpay?
Furniture Wizard is unable to access or change your Afterpay order once it has been placed. To ensure efficient processing, your order is sent to be dispatched as soon as it is processed.
Can I return items paid for using Afterpay?
Yes, if your return is approved by Furniture Wizard. If a product is not right and you require a refund then the item can be returned to Furniture Wizard in accordance with our returns policy. In some cases a processing fee will need to be added, for return shipping, restocking and to cover merchant fees associated with your payment method. We will communicate any fees with you via email.
NB: Maximum purchase value using Afterpay is $1,200. Afterpay is a third party. For more information view the terms and conditions or see further Afterpay Facts below.